DELIVERING AS NORMAL
Although we have closed our shops, our warehouse is very much open for business with deliveries running as normal and on time. The majority of deliveries will arrive within 36-48 hours and we are currently offering free delivery on all standard item orders over £50! (Excluding large parcel and furniture items) At this most difficult of times we have re-organised ourselves and our policies to ensure the safety of both our customers and our team. We are operating split shifts and are able to work entirely within the social distancing guidelines, as we are lucky enough to be based in a large rural space. In addition all of our lovely team are following strict hygiene guidelines and wearing gloves for packing your parcels.
All deliveries are now contact free and can be left outside your door, with no signature required. We use Dpd for the majority of our orders and they will knock and then leave you to it. You will still receive tracking in the usual way so you can see exactly where your parcels are at any given time. For large furniture deliveries we are happy to bring items into your home if preferred but would ask that you help us to protect our drivers by giving them the space they need. We have extended our returns period to 60 days so there is no need to worry if you have something that isn't quite right.
As always if there is anything at all we can help you with do please let us know - we're always happy to chat!
Take care and stay safe!